FREQUENTLY ASKED QUESTIONS

There are multiple reasons to practice yoga on-line. Below are a few of many reasons:

Convenience. You can practice at home at any time of day or night without having to

travel to a studio.

Privacy. If you are shy or self-conscious, you may prefer to practice in the privacy of

your own space. (This may be my favorite reason.)

Consistency. Being able to practice yoga from the privacy of your own space

provides you with the option to remain consistent with your practice. You are able to attend when you are not feeling your best physically and or emotionally. You are invited to join sessions with your camera on - or off. On-line sessions also allows for you to BE PRESENT and SHOW UP for your practice.

Affordability. Classes can be expensive in a studio setting. Practicing at home is a much more affordable option.

Flexibility. You can tailor your yoga practice to you own needs and schedule with the replay option for members along with the member library.

Control. When you practice from your own space, you are in control of the experience. You can choose the music, the temperature, and the intensity of your practice.

Connection. You have the ability to connect with others from around the world. There is the possibility of expanding your network to include those from other time zones, cities and states. The options are limitless.

REFUND, CANCELLATION & BOOKING POLICIES

Sometimes plans have to change. To be as fair and as consistent as possible, we have established a cancellation policy that takes into consideration the student, the studio and the presenter. Below please find the established early cancellation windows and late-cancel/no show fees.

Regular Group Yoga and Mantra, Mudra & Meditation Classes:

Early-Cancel Procedures and Policies:

You may SELF-CANCEL up to 48 hours before the scheduled start time of any class, by sending an email to: info@SacredPlaceInSpace.com

In your email, please include: Your name + the email you used to register with + the time and date of the the session you registered for.

Once received and processed. You will receive a credit on your account to be used for a class in the future. There are no refunds. Please allow for processing time.

Late-Cancel and No-Show:

If you fail to cancel your reservation before the end of the 48-hour window or do not show up for the session you registered for, no credit or refund is available.

Workshops and Events:

Early-Cancel Procedures and Policies:

You may SELF-CANCEL up to 48 hours before the scheduled start time of any workshop or event, by sending an email to info@SacredPlaceInSpace.com

In your email, please include: Your name + email you registered with + time of the session you registered for + the date of the workshop or Event you were registered to take.

Once received and processed, you will receive a credit on your account to be used for a class, workshop, event or private sessions in the future. If you prefer a refund, we will issue a refund minus a $10 processing fee.

Late-Cancel and No-Show Policies:

If you fail to cancel your reservation before the end of the the 48 hour window before the workshop or event starts, or do not show up, you will be canceled from the roster and charged for the workshop or event. No credit or refund is available if you fail to early-cancel or if you do not show up.

Private Sessions:

Early-Cancel Procedures and Policies:

You may SELF-CANCEL up to 48 hours before the scheduled start time of your Private Session by sending an email to info@SacredPlaceInSpace.com

In your email, please include: you name + the email you used to register with + the date and time of your private session. You will receive a one-time option to reschedule your session.

If you must reschedule your private session, you must reschedule 48 hours (two days) prior to your scheduled session. There is one rescheduling allowed for private series sessions. Private session fees are non-refundable and non-transferrable.

Late-Cancel and No-Show Policies:

If you fail to cancel your reservation before the end of the 48 hour window before your private session starts or do not show up, you will be canceled from the roster and charged for the private session. No credit or refund is available if you fail to early-cancel or if you do not show up.

If you have problems with your internet connection during class, try refreshing the page or restarting your device. If the problem persists, you may need to reschedule your class.

If you cannot see or hear the instructor, try adjusting the volume and brightness on your device. You may also need to check your camera and microphone settings. If you are still having problems, you can contact the instructor or the online yoga studio for assistance.